Warranty Information

Warranty Information for Jaipur Woods

At Jaipur Woods, we stand behind the quality of our decor products. Please review the warranty information below to understand the coverage, terms, and conditions.

Warranty Coverage

Our warranty covers manufacturing defects and workmanship issues for a period of [X months/years, e.g., 1 year] from the date of purchase.

What is Covered:

• Structural defects (e.g., broken frames, improperly assembled parts).
• Manufacturing defects in materials or craftsmanship.
• Damage incurred during shipping (must be reported within 3 days of delivery).

What is Not Covered:

• Normal wear and tear, including scratches, fading, or minor imperfections.
• Damages resulting from misuse, improper assembly, accidents, or unauthorized modifications.
• Natural variations in handcrafted or natural materials (e.g., wood grain, color differences, or texture).
• Damage caused by exposure to extreme conditions, such as heat, humidity, or sunlight.

How to File a Warranty Claim

1. Contact Us:
• Email contact@jaipurwoods.com or call +91-9785910007 with your order details, a description of the issue, and photos of the product and defect.
• Include your order number or proof of purchase.
2. Review Process:
• Our team will review your claim and respond within 5 business days with next steps.
3. Resolution Options:
• If the claim is approved, we will repair, replace, or refund the item at our discretion.
• In some cases, a partial refund or store credit may be offered.

Limitations and Exclusions

• Warranty coverage is valid only for the original purchaser and is non-transferable.
• Claims must be filed within the warranty period.
• For international orders, warranty service may be limited to repair or partial refund options.

Additional Notes

• Some products may come with manufacturer-specific warranties. These will be noted in the product description.
• For extended warranty options, please check if available at checkout.

Contact Us

If you have any questions about our warranty policy or need assistance with a claim:

• Email: contact@jaipurwoods.com
• Phone: +91- 9785910007
• Hours: 10 AM to 5 PM

We are committed to ensuring your satisfaction with every purchase!