Cancellation policy

Cancellation Policy

Cancellation Policy for Jaipur Woods

At Jaipur Woods, we understand that plans can change. If you need to cancel an order, please review our cancellation policy below for the terms and conditions.


Order Cancellation Guidelines

  1. Timeframe for Cancellation:
    • Orders can be canceled before Shipping of placing the order for a full refund.
    • Once the order has been processed or shipped, it cannot be canceled.
  2. Custom and Personalized Items:
    • Orders for custom-made or personalized items cannot be canceled once production has begun.

How to Cancel an Order

  1. Contact Us:
    • To cancel your order, email us at contact@jaipurwoods.com or call +91- 9963852741  as soon as possible.
    • Provide your order number and the reason for cancellation.
  2. Confirmation of Cancellation:
    • If your cancellation request is approved, you will receive an email confirmation.
    • If the order has already shipped, the cancellation request will be treated as a return, and return policies will apply.

Refunds for Canceled Orders

  • Approved cancellations will be refunded in full to the original payment method within  7 business days.
  • For orders involving custom or personalized items, refunds may be subject to a deduction if production has already started.

Orders We Cannot Cancel

  • Orders that have already been processed or shipped.
  • Custom-made or personalized products after production begins.

Changes to Your Order

If you need to make changes to your order (e.g., updating an address, modifying an item), please contact us within 12 hours. After this period, changes may not be possible.


Contact Us

If you have questions or need assistance with cancellations:

  • Email: contact@jaipurwoods.com
  • Phone: +91- 9963852741 
  • Hours: 10 AM to 5 PM

We’re here to assist you and ensure your shopping experience is smooth and enjoyable!